Non-Voice Chat Support Associate (No Calls)

Davao City | Onsite



About the Role

We are hiring Non-Voice Chat Support Associates in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking for a simple and stable entry into the BPO industry.

Enjoy paid training from Day 1, competitive salary packages, incentives, and a supportive work environment with long-term career growth opportunities.



Job Description

As a Chat Support Associate, you will assist customers through online chat by answering inquiries, providing information, and resolving concerns through written communication.



Responsibilities

- Respond to customer inquiries via chat support

- Provide accurate information and timely assistance

- Handle customer concerns professionally

- Document chats and account updates accurately

- Escalate concerns when needed

- Maintain good q...