Responsibilities
Develop and execute strategic operational plans that align with organizational objectives, including market expansion and investment projects.
Ensure operational efficiency by overseeing the implementation of Standard Operating Procedures (SOPs), providing training, conducting audits, and maintaining compliance with quality and regulatory standards.
Lead and mentor the Operations Team, establishing clear performance metrics and fostering individual development plans.
Manage all restaurant operations to maximize resources, uphold performance standards, and enhance guest satisfaction.
Set and monitor sales, cost, and expense targets, while ensuring adherence to budgets for operational efficiency.
Design and implement marketing strategies across various channels to enhance brand visibility and drive customer engagement and loyalty.
Conduct continuous market analysis to stay informed about trends, competitor actions, and opportunities for growth...