At DrinkPrime, we are redefining access to safe, reliable drinking water across urban India through a tech-driven subscription model. As a key member of our operations team, you will play a pivotal role in shaping and optimizing the service delivery ecosystem that ensures timely installations, consistent maintenance, and exceptional customer experiences. This role is central to our mission of making clean water accessible and affordable—driving operational excellence in a fast-paced, high-growth startup environment. You’ll be instrumental in building scalable processes, empowering frontline teams, and continuously improving service quality to meet the evolving needs of our customers and business.