Description

Business Overview

Rakuten Group provides over 70 services across a wide range of fields, including internet services such as e-commerce, travel, and digital content; fintech services such as credit cards, banking, securities, electronic money, and smartphone app payments; mobile services such as mobile carrier business; and professional sports. By organically connecting these services through a membership centered on Rakuten members, we have formed a unique Rakuten Ecosystem that is unlike any other.

Department Overview

Under the Rakuten Group mission of empowering people and society through innovation, the Commerce & Marketing Company develops a wide range of services that form the core of the Rakuten Group, including Rakuten Ichiba, Rakuten Travel, Rakuten Books, Rakuten Fashion, Rakuten 24, Rakuten Mart, and various media services.
Our Customer Support Department aims to provide safe, secure, and high-quality s...