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🥝 Operational Risk & Control Specialist

Company 81 - Manulife Data Services Inc. | Quezon City, Philippines | Posted May 30, 2026

Job Description

Position Responsibilities: 

  • Conduct end-to-end walkthroughs with Process and Control Owners to evaluate control effectiveness, ensuring key risks are properly addressed and supported by evidence.

  • Identify control gaps and translate findings into actionable Corrective Action Plans (CAPs) that strengthen processes and improve overall control quality.

  • Partner closely with frontline managers to perform Business Impact Assessments and help shape practical mitigation strategies for critical operations.

  • Work with Canada-based stakeholders to review and validate supporting evidence, helping ensure timely and accurate closure of corrective actions.

  • Support access governance activities by reviewing system permissions, SharePoint sites, and ACLs to maintain strong security and compliance standards.

  • Keep an eye on transaction patterns and proactively flag unusual activities that may indicate potential fr...

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