Job#: 3034346

Job Description:

Summary:

The main function of an operations associate is to perform various administrative, technical, and/or customer service tasks across assigned business units. A typical operations associate is responsible for managing complex data, resolving customer issues, performing company research, assisting in project management, maintaining equipment inventories, and administering company policies.

Job Responsibilities:

• Gather, develop, maintain, and interpret complex data.

• Communicate statistical and technical data with internal and external business units.

• Assist in system change management and deployment.

• Respond to inquiries for routine system issues and mainframe batch issues.

• Assist in central deployment of changes to distributed cycle and mainframe batch cycle.

• Assist in statistical reporting of metric and operational performance data.

• Partake in asset ma...