Overview
We are looking for a detail-oriented, proactive Operations & Client Success Team Lead to oversee daily operations and client delivery across the iCondo ecosystem. This role provides leadership across local and overseas teams, ensuring operational excellence, strong client success outcomes, and smooth execution of onboarding, training, AGMs, and platform governance. Key Responsibilities
Operational Leadership Oversee daily operations to ensure timely execution of updates, content publishing, and system accuracy.
Drive operational discipline by tracking timelines and ensuring accountability across local and overseas teams.
Ensure weekly operational checks are completed, including listings, transaction reviews, and content updates.
Identify gaps and improve operational processes for efficiency and accuracy.
Coordinate cross-department workflows to ensure smooth execution and alignment.
Team Leadership & Coordination Lead and support team members in daily exec...