Same platform, different brand. Your saved jobs and alerts as well as your log in details have moved with you.

Process customer purchase orders and prepare shipping documents (commercial invoices, packing lists, delivery orders, tax invoices).

Support end-to-end fulfilment for assigned distributors, including RMA/SMA/DOA cases, ensuring timely processing and follow‑up.

Book and track shipment using online platforms; liaise with freight forwarders when required.

Coordinate with Warehouse, Sales, and Customers to ensure smooth operational flow.

Update customers on shipment status and share relevant documents via email.

Maintain accurate records of orders, shipments, and related documentation.

Prepare and update credit notes for relevant sales programmes or returns.

Provide general administrative and operational support as assigned.

Collaborate with internal colleagues to support operations efficiency.