URGENT — Customer Support Specialist (Italian Market | Lisbon)

Full relocation to Portugal covered

We are recruiting Customer Support Specialists for the Italian market to join an international support team based in Lisbon. This role is ideal for candidates who enjoy helping customers, solving issues with clarity and empathy, and working in a structured, service‑oriented environment.

Role Overview

As a Customer Support Specialist, you will assist users by providing clear information, resolving enquiries and ensuring a smooth experience across phone and email channels. You will be the first point of contact for customers, offering guidance, processing requests and ensuring each interaction is handled with professionalism.

Daily responsibilities include:

• Handling inbound calls and email enquiries
• Providing accurate information and clear guidance
• Suppor...