Job Title

Operations Director, Managed Services

Job Description Summary

• Provide direction and leadership for Client account based teams, ensuring alignment with the company’s overall goals and objectives.
• Develop and implement operational processes to enhance service delivery, staff satisfaction, operational efficiency, and profitability.
• Drive continuous improvement initiatives to optimize operational performance and client satisfaction.

About the role

Leadership

• Provide direction and leadership for Client account based teams, ensuring alignment with the company’s overall goals and objectives.
• Develop and implement operational processes to enhance service delivery, staff satisfaction, operational efficiency, and profitability.
• Drive continuous improvement initiatives to optimize operational performance and client satisfaction.

Team Building and Man...