We are delighted to partner with a successful, leading licensed company who are looking for an Operations Manager to manage their Amazon account for the UK and EU markets. This role will start on a 12 month FTC.
They are a successful, global FMCG brand that focuses heavily on licensed products tied to popular entertainment and gaming franchises. They make a wide range of products, offering something for everyone in the family.
The Operations Manager is responsible for managing the full order to fulfilment execution process, ensuring operational excellence, improving customer experience metrics, and driving continuous performance improvements. The Amazon Customer Operations Manager will be highly analytical and execution-focused, owning and optimising operations and fulfilment across EU Amazon marketplaces.
This role ensures efficient execution of processes, implementing and measuring KPIs, and con...