Descripción del empleo:
**Position: Operations & Development Manager HD Shops**
**Reports to: Regional Operations & Training Manager Iberia/LATAM HD Shops**
**Overview**:
**Main Responsibilities**:
- Operational Management: Oversee the daily operations of Häagen-Dazs stores within the assigned region, ensuring consistent adherence to company standards and procedures established by the US strategic leadership team.
- Sales Performance: Monitor and analyze sales data to identify opportunities for improvement and implement strategies to achieve or exceed sales targets, in alignment with overall sales objectives set by the US leadership team.
- Quality Control: Maintain high standards of product quality, customer service, and store presentation. Conduct regular store visits to assess performance and identify areas for improvement, reporting findings and recommendations to the US team.
- Franchisee Support: Provide guidance and support to franchisees on all aspects o...