• Ensures compliance with state and federal laws and regulations
• Maintains a thorough understanding of health insurance and government programs, where necessary
• Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution.
• Monitors collection processes to determine cash flow improvement opportunities
• Manages the aging of accounts receivable by trending and analyzing the A/R, and through communication with the payors
• Works with A/R supervisors to identify department training needs for system education, industry updates and changes in collection processes and protocols.
• Works with A/R Supervisors and staff to ensure that employee productivity and quality meets standards.
• Manages desk assignments to meet employee productivity and collection efforts across all client facilities.

KNOWLEDGE, SKILLS, ABILITIES

• Advanced know...