A modern and technology-driven security company, is seeking an experienced Operations Manager to oversee and manage their guarding division. The successful candidate will be responsible for the day-to-day operational management of security personnel, client service delivery, and maintaining high operational standards.
Key Responsibilities:
- Manage daily security operations and deployment of guards
- Supervise site supervisors and security officers
- Conduct regular site inspections and client visits
- Manage staff scheduling, attendance, and replacements
- Ensure compliance with PSIRA regulations and company procedures
- Handle incident reporting and operational documentation
- Address client concerns and maintain strong client relationships
- Recruit, train, and discipline security personnel
- Maintain high service standards across all security sites