Drive customer satisfaction at Toromont Cat as a Customer Support Supervisor in Geraldton, ON. This full-time role affords you the chance to lead operational teams and promote a culture of safety.
In this supervisory position, you will be responsible for guiding the on-site team to meet performance goals while ensuring a safe work environment. You will address customer inquiries, motivate team members, and lead strategic initiatives aimed at operational efficiency and customer loyalty.
Key Responsibilities:
• Ensure compliance with health and safety policies
• Lead and inspire team performance goals
• Handle customer inquiries and resolve supplier issues
• Create monthly maintenance and production reports
• Collaborate on strategic operational planning initiatives
Requirements:
• Post-secondary education required
• 3-5 years' experience in operations management
• Strong leadership and mentorship skills
• Excellent problem-solving aptitude
• Knowle...