Responsibilities

: People - Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives - Establish and sustain that performance standards are communicated that are specific and measurable - Interview hourly associates and provide recommendations for hire - Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates - Motivate and engage associates by focusing on team accomplishments and recognition Operations - Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control - Conduct team meetings - Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training - Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift...