Responsibilities

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People • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives • Establish and sustain that performance standards are communicated that are specific and measurable • Interview hourly associates and provide recommendations for hire • Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates • Motivate and engage associates by focusing on team accomplishments and recognition
Operations • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control • Conduct team meetings • Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations. Assist in new associate training • Provide relief coverage for operational duties when associates utilize time-off o...