<p><p></p><p><strong>Hours: </strong>40 per week.</p><p><strong>Working pattern</strong>: Monday to Friday 08.00 - 17.00</p><p><strong>Salary: </strong>£14.02 per hour.</p><p></p><p>As an <strong>Operations Support Agent</strong> at <strong>Leeds</strong>, you be working in a fast paced environment and adhere to strict timelines. </p><p></p><p>You will be responsible for the following:</p><p>• Answering incoming calls from customers in relation to collection requests, along with delivery queries.<br />• Sorting and allocating premium and distance deliveries.<br />• Checking and investigating (when needed) failed deliveries/collections.<br />• Prioritising and re-allocating failures for the next day delivery as required.<br />• Inputting data into our tracking system.<br />• Maintaining clear...