Job Summary: Under limited supervision, measures pupil distance and bridge width, adjust eyeglass frames and assist patients in selecting optical items to conform with corresponding optical prescriptions and established procedures.
Essential Responsibilities: - Assists members with the selection of frames and lenses through education and uncovering lifestyle needs.
- Takes orders for eyewear and miscellaneous optical and contact lens items.
- Dispenses and adjust eyewear and ophthalmic appliances.
- Makes minor repair, adjustments of eyewear to include additional optical benchwork.
- Takes accurate facial measurements of members to fit eyewear needs.
- Provides member with information about their eyewear, vision benefits, optical pricing, payment collection and quotations for members.
- Explain product options and optical services.
- Manage and resolve problems regarding member eyewear complaints ...