Job Description & Responsibilities:

• Business Process Re-engineering: Analyze current "as-is" workflows to identify inefficiencies and design optimized "to-be" processes aligned with industry best practices.


• Implementation Oversight: Lead or support the end-to-end deployment, including system configuration, data migration, and integration with existing IT infrastructure.


• Change Management: Develop training programs and communication plans to facilitate user adoption and manage organizational resistance during digital transitions.


• Project Governance: Manage timelines, budgets, and risks while reporting progress to executive stakeholders and steering committees.


• Post-Implementation Optimization: Monitor system performance post-go-live, troubleshoot issues, and advise on future upgrades or enhancements to maximize ROI

Requirements

Knowledge, Skills & Experience