Responsibilities

• Makes recommendations based on an understanding of the business strategy and stakeholder technology needs.
• Provides advice and guidance to assigned business/group on implementation of technology solutions.
• Supports business in production support, system enhancements, product upgrades and development.
• Supports the IT transformation agenda and ensures business & technology needs align.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Tracks metrics and milestones, makes recommendations for resolution and escalates as appropriate when issues arise.
• Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
• Research and document sponsor/stakeholder needs in accordance with Project Life Cycle methodology utilizing reporting tools, requirements gathering methodologies, process m...