Job Summary – · Customer facing services for a Region or specific Country. Telephone and email support for any inquiries from Customers or internal teams. Processing customer ́s purchase order process and their accurate follow up. Day-to-day support activities and transactions for Indigo and non-Indigo areas, which could be any or all the following examples: Order management, training coordination, quoting, crediting, managing returns & replacements, administration and log relocations, cancellations, and Customer disputes. Years of experience needed 2–3 Technical Skills: · Professional demeanor, initiative to work independently, but also ability to accept and follow instructions. · Fluently communicate in English and Spanish Work closely with internal teams to identify system requirements · High level of communication in general · Able to meet client needs and offer the best solution · Sensitive communication · Achievement of process knowledge and ongoing education based on implementat...