Join our dynamic team as an Order Management Professional and be at the heart of delivering exceptional customer service excellence! We're looking for a detail-oriented coordinator to ensure seamless service delivery and customer satisfaction. What will you do: Create and manage service orders and contracts in Enterprise Resources Planning and Bridge Field Services systems, ensuring accurate documentation of customer requirements Coordinate end-to-end order management cycle for Flow business, from booking to completion, including Gross Margin control Orchestrate customer interventions by efficiently planning technician schedules and managing parts/tools availability Monitor service quality, manage local workshop repairs, and ensure smooth coordination between Services Front Office and Back Office Process and fulfill customer orders while maintaining high standards of accuracy and timeliness What will make you successful: Proven track record in order management, processing, and fulfillm...