Join our dynamic team as a Order Processing Manager and lead the charge in delivering exceptional customer experiences through streamlined order processing and management!
What will you do:
* Lead and coordinate the Sales Order Administration team, overseeing end-to-end order processing operations while interfacing with front office Customer Care Center
* Manage complex customer orders, including international transactions, catalog verification, pricing strategies, and large order requirements
* Drive process optimization for order management, shipping, and returns while ensuring accurate system updates for product availability, delivery dates, and pricing
* Serve as a key liaison between customers, production, and distribution departments, resolving critical delivery challenges
* Analyze and report on customer inquiries, sales trends, and service metrics to enhance operational efficiency
What w...