Commercially astute, the Orders & Contract Support Executive acts as part of the Order to Cash sales cycle by managing the invoicing activities of all outbound sales, covering both product supply and servicing contracts through the ERP system. This role needs to be able to work autonomously, whilst also being able to liaise and ask for help when required. The role also requires to maintain the service contracts in the ERP system along with frequently monitoring on any renewals, changes to rates and billing/amortisation of the same.

Key Responsibilities

• Once a customer sales order has been entered into the system, ensure the transactions that follow are accurately and timely processed, including, but not limited to:
  • Contract Creation & Validation
  • Customer order management
  • Product shipment invoicing (with supporting documents)
  • Service contract billing
  • Other Ad hoc Billing / Invoicing
  • Customer contact...