Outbound Customer Experience Agent at Peoples Automotive group - Falkirk

We are looking for an enthusiastic, bubbly and customer focussed person to join our Customer Experience Team as an Outbound Customer Experience Agent based in Falkirk. We are a small but close-knit team and because of this you can make a real impact on our customer journey – you are not just a number with Peoples! In a fast paced environment where the customer is at the heart of everything we do, our Outbound Customer Experience Agents play a vital role in handling all outbound telephone enquiries.

Responsibilities

Reporting to the Customer Experience Manager, responsibilities will include: