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🥝 Outreach Officer

Civic Recruitment Limited | Matlock, United Kingdom | Posted June 12, 2026

Outreach Officer

Job Description

Job Description

6-Month Contract with a Local Authority

Summary

  • This role is designed to deliver a comprehensive, efficient, and customer-focused service across Benefits and Housing Needs. The position supports residents with financial assistance, housing advice, and homelessness prevention. It ensures accurate assessments, compliance with legislation, and effective support for vulnerable households while protecting public funds and promoting sustainable housing outcomes. The postholder will also contribute to service development, partnership working, and continuous improvement initiatives.

Responsibilities

  • Deliver a full range of Benefits and Housing Needs services, including:
    • Housing Benefit and Council Tax Reduction assessments
    • Discretionary Housing Payments and welfare support
    • Homelessness preventio...

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