We are looking for a friendly, organised, and proactive individual to join my clients team in a part‑time administrative and customer support role. This position is ideal for someone who enjoys helping others, managing varied tasks, and contributing to smooth daily operations.

Key Responsibilities

Customer Enquiries — Serve as the first point of contact for phone and email queries, providing professional and timely assistance.

Customer Support — Resolve questions where possible or escalate them appropriately while maintaining a positive, helpful attitude.

Record Management — Keep internal systems updated and ensure information is accurate and well‑organised.

General Administration — Assist with filing, data entry, and document handling.

Departmental Support — Provide ad hoc administrative help to other teams when required.

Requirements

Experience — Previous admin or customer service experience is helpful but not essential; full tr...