Part-Time Customer Relations Officer
Pay rate- £20.29 per hour | 18.5 Hours per Week
Warwickshire County Council
Hybrid Working - Warwick (office attendance approximately once per month)

Are you an experienced complaints professional who thrives in a fast-paced environment and enjoys making a real difference to customer experience?

Warwickshire County Council is looking for a Part-Time Customer Relations Officer to join our Customer Relations Service on a temporary-to-permanent basis. This is an exciting opportunity to support the delivery of a high-quality complaints and feedback service, helping ensure residents receive fair, transparent and timely responses to their concerns.

About the Role

Working within the Customer Relations team, you will manage a varied caseload of complaints and feedback across a wide range of council services. One day you could be dealing with a complaint relating to a disabled parking bay...