The CS Partner Operations Manager is supporting the global Delivery function by driving partner and service performance. They are accountable for the performance of their partners and service, and are an expert in operationalizing and driving business process outsourcing. The CS Partner Operations Manager can be responsible for multiple partners and services.
You are expected to balance the day to day while driving stronger performance at partners in a fast-paced environment. Their organization skills, stakeholder management as well as performance analysis & management must be best-in-class. They need to be flexible, proactive, resourceful, efficient and demonstrate a high level of professionalism and confidentiality.
Accountable and responsible for the holistic performance of a partner or service or language. Enable and oversee...