At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Partner Success Manager (PSM) is a seasoned account manager with strong technical acumen, responsible for driving partner satisfaction, resolving complex issues, and supporting business growth. This role serves as the primary liaison for one or more named partner accounts, ensuring seamless collaboration across Sales, Customer Care, Technical Support, and other internal teams. The PSM works independently and cross-functionally to strengthen partnerships, expand product usage, and deliver long-term value.
How will you make an impact?
1. Partner Relationship Management