Duties include, but not limited to
Ensure customer’s needs are met i.e., answering queries, quoting, taking orders, accepting payment, dispatch, after sales satisfaction & requesting feedback Marketing (adverts online); Cold calling & repping for new customers Meet and exceed all individual and team performance targets Maintain & grow product knowledge and gather information on local market Maintain good interaction & build relationship with existing customers Compliance of policies, procedures, regulations, quality standards & management direction Communicate with supervisor regarding customer concerns and employee matters Fulfil support functions to keep store operational by assisting supervisor & colleagues with stock control (inc. receive & dispatch), maintenance of company assets, store upkeep and general administration, if/when required Liaise with other branches/head office to fulfil business, communication & national coverage requirements & obligations Driving -...