Job Description
Description
We are looking for a detail-oriented Patient Accounting Specialist. The ideal candidate will communicate well with patients, maintains accurate records, and can confidently handle insurance review, and point-of-service payment collection. The person in this role will help create a smooth patient experience while ensuring administrative and financial information is processed correctly.
Responsibilities:
• Welcome patients professionally, confirm identity and demographic details, and enter accurate information into the electronic medical record system.
• Review insurance information before services are delivered, confirm active coverage, and help patients understand benefit-related details.
• Start and track pre-authorization or pre-certification requests when required for treatment or procedures.
• Schedule new and follow-up appointments, send confirmations, and update calendars based on cancellations or rescheduling nee...