Overview:
We are seeking a Patient Care Representative that is detailed oriented and customer focused to join our award winning ophthalmology practice. As a valued member of our practice, you will play a vital role in ensuring exceptional patient care and smooth clinic operations. Some travel between our Monmouth County locations may be required.
Responsibilities:
- Extend a warm greeting to patients, ensuring their experience is positive and comfortable.
- Handle incoming calls with professionalism, taking messages, and providing accurate information as needed.
- Efficiently manage patient check-ins and check-outs, ensuring a seamless process from start to finish.
- Coordinate appointment scheduling and confirmations, maintaining accuracy and timeliness.
- Verify insurance eligibility and update patient information.
- Co...