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🥝 Patient Experience Concierge PRN

HCA Healthcare | Springfield, United States | Posted June 08, 2026

Job Description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Experience Concierge PRN today with TriStar NorthCrest Medical Center.

**Job Summary and Qualifications**

**As a Patient Experience Concierge, you will provide exceptional service to our patient population. You will be responsible for greeting and navigating patients and their guests in registration lobby. You’ll provide assistance to patients checking-in for services and expedite patient flow.**

**What you will do in this role:**

+ **Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions**
+ **Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.**
+ **Promotes and demonstrates...

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