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🥝 Patient Experience Executive

Sir H.N. Reliance Foundation Hospital & Research Centre | Mumbai, India | Posted June 15, 2026

Patient Experience Executive

Job Description

  • Ensure proper checking of bills and payment collection.
  • Review prescription or any other referred service advised post appointment, scan the prescription & upload in the patients account in SAP.
  • Ensure proper dispatch of reports complying with the TATs
  • Confirmation of appointment, via call/ SMS etc.
  • Ensure the Patient Rights and Confidentiality is maintained by the team members
  • Ensure inter-departmental co-ordination & communication with respect and professionalism
  • Ensure Handover / Shift report on a daily basis. This will be 24/7 including night shift basis.
  • Ensure proper name plate assigned to consultant chambers
  • Any other responsibilities as assigned by the HOD from time to time

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