Summary
The Safety Monitor position provides continuous video monitor observation of assigned patients. The Safety Monitor observes patient behaviors, verbally re-directs and de-escalates patients, and respond quickly to urgent safety situations by alerting nursing staff. Monitor staff will be knowledgeable and abide by patient and institutional confidentiality and related hospital policies.
Minimum Education
- High School diploma or equivalent or evidence of attaining.
Minimum Work Experience
- Customer Service experience in a public facing role.
Required Licenses/Certifications
- Completion of endorsed patient/visitor de-escalation and restraint program certification*
- Completion of Dementia Capable Care certification training*
- may be acquired after hire.
Required Skills, Knowledge, And Abilities
- Excellent verbal communication skills.