Job Description
Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.
Institution: Institute of Mental Health
Family Group: Ancillary
Position: Patient Service Associate
Department: Ambulatory Services
Job Responsibilities - Provide clerical and operational support in Telehealth Team
- Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting
Requirements Competency - Service-oriented, confident and have a passion for helping others
- Good communication and interpersonal skills
- Skilled in utilizing and navigating digital communication systems and platforms with strong technological proficiency
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