Patient Services Associate

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**Mission Statement**

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

**Responsibilities***

+ Maintain accurate patient records and documentation, ensuring compliance with confidentiality and privacy regulations (HIPAA).
+ Accurately verify patient information, including demographic details, medical history, and insurance coverage.
+ Serve as the point of contact between patients, healthcare providers, and administrative staff
+ Communicate appointment changes, test results, or instructions to patients clearly and pr...