Elevate patient care as a Patient Services Specialist with FYidoctors Hope in a full-time position. This role focuses on delivering outstanding service and logistical support.
As a Patient Services Specialist, you will greet patients, coordinate appointments, and oversee billing processes. Your role is crucial in performing pre-tests and engaging with patients to ensure a positive experience. Support our clinic's operations and partake in enhancing the overall patient journey.
Key Responsibilities:
• Greet and assist patients upon arrival
• Conduct check-in and check-out processes smoothly
• Manage appointment coordination and pre-testing
• Handle patient billing and payment inquiries
• Perform minor repairs on eyewear for patients
Requirements:
• Retail experience is an asset
• Excellent interpersonal and communication abilities
• Comfortable with technology and MS Office Suite
• Effective multi-tasking skills in a fast-paced setting
• Proactive,...