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🥝 Patient Services Specialist
FYidoctors | vancouver, Canada | Posted May 25, 2026
Job Description
Our FYidoctors Vancouver - Dunbar clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!
What You’ll Do
- Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
- Perform pre-testing to support comprehensive eye care
- Coordinate appointments, prepare prescription printouts, and manage billing and payments
- Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
- Deliver exceptional customer service ensuring a positive patient experience
- Support clinic operations by performing additional duties as required
What You Bring
- Previous retail experience is considered an asset
- Ability to multi-task and thrive in a fast-paced environment
- Proficiency with technolog...