Patient Services Team Lead - Open to Caymanians and those without immigration restrictions only.

Primary Role

This position is responsible for hiring, orienting, training and evaluating the Patient Services Team. Provide excellence in customer service and maintain good relationships with customers, staff, physicians and community. Assure that patients and their families understand their financial responsibilities for services rendered. Performs other essential functions of The Patient Services office as needed.

Responsibilities

• Acts as liaison between the Physicians, patients and Patient Care Coordinators.
• Assists employees with problem solving, overseeing and ensuring effective patient flow.
• Review time clock for payroll and submit to The Accounts Payables Department by the 25th the of each month.
• Covers for PCC’s at The Patient Services counter when needed due to illness, vacation and or shortage of staff. ...