UPMC Department of Pediatrics is hiring a full-time Patient Services Representative to join their Adolescent Medicine team out of Oakland. This is a Monday through Friday daylight position with the hours of 8am to 4:30pm. No evenings, weekends, or holidays. This role is one of three registrars that help with overflow of check in/out, will be responsible for answering calls and portal messages to assist patients with scheduling appointments or sending messages to providers for advice, will be responsible for addressing incoming faxes and mail, will be managing specific patient lists and reaching out to families for appointment follow ups, and more.

The Adolescent Medicine Department is a dynamic and collaborative team dedicated to delivering high-quality, patient-centered care across a range of medical services. We are committed to innovation, continuous improvement, and supporting our team in a compassionate and inclusive environment.

Purpose:
A Patient Services Re...