As a Patient Services Representative with the UPMC Vision Institute in Oakland, you'll be a welcoming and reliable point of contact for patients at our 203 Lothrop Street clinic. You'll work daylight hours Monday through Friday, rotating between 7 a.m. and 5 p.m. depending on clinic flow, with no evening or weekend shifts. To support consistent patient access, you'll also travel approximately 25% of the time to our satellite offices in Shadyside, Forbes, Mercy, St. Margaret's, Monroeville, Wexford, Bethel Park, and Natrona Heights. This role is ideal for someone who thrives in a collaborative, patient‑focused environment.

Responsibilities:

+ Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
+ Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
+ Gui...