JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Principal Global Business Operations Specialist is a highly skilled subject matter expert, responsible for managing and providing expertise on the delivery of Global Business Services (GBS) services and achieves exceptional customer service, in line with GBS strategy.

Key responsibilities:

Builds effective relationships with GBS customers.

Promotes a shared ethos of customer focus and service excellence.

Ensures service agreements are clearly understood and upheld.

Holds regular review meetings with internal and external stakeholders and ensures regula...