Join Sun Life as a Senior People Operations Specialist to enhance employee leave management. This role involves supporting the Salary Continuance program and providing critical absence support.
You will manage the operational side of employee leaves, ensuring compliance and a consistent experience. Your responsibilities will include coordinating with different internal departments and guiding employees through complex absence events to ensure seamless transitions.
Key Responsibilities:
• Administer the Salary Continuance process throughout the leave lifecycle
• Handle employee inquiries related to leave efficiently
• Document and communicate all case-related information
• Work closely with Payroll and HR to manage cases accurately
• Ensure adherence to established processes and data integrity
Requirements:
• Experience in disability support or HR operations
• In-depth knowledge of leave processes including STD and LTD
• Proven organizational and communi...