- Permanent
- $2,600 –$2,900+ Meal Allowance+ VB
- Shift hours
- Various locations
Job Responsibilities: - Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries
- Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings
- Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures.
- Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude
- Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
- Ensure guest room security, emergen...