Are you a qualified veterinary nurse with a passion for pets and people? Join us as we launch an exciting new pet insurance brand in Australia! We're on the lookout for compassionate, detail-oriented Pet Claims Consultants to help us deliver exceptional service to pet parents across Australia.
About The RoleAs a Claims Consultant, you’ll be at the heart of our customer experience—supporting pet owners during some of their most vulnerable moments. You’ll assess claims with empathy and accuracy, ensuring a smooth and transparent process from start to finish. This is more than just a job—it’s a chance to be part of something meaningful, helping pets live healthier, happier lives.
Key Responsibilities Claims Management Review and process pet insurance claims with precision and care. Assess veterinary documentation to determine eligibility under policy guidelines. Make informed decisions on approvals, partial ...