Job Overview

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to the company's Standard Operating Plans (SOPs). Focus on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction.

Duties & Responsibilities

Responsibilities:

1. Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
2. Administration of scripts and any other claiming/capturing related procedures.
3. Accurate and complete handling of all profiles worked on.
4. Interact with health care professionals as needed.
5. Problem solving and follow-up of queries.

Duties:

1. Interact with customers via telephone or other means regarding medication and healthcare services.
2. Accurate capturing of scripts rec...