Responsibilities

• Making sure the waiting area, workspace and studio are neat and tidy
• Assisting customers with queries and orders promptly
• Phoning customers and sending SMS on Bulk SMS system for collections
• Ensuring all deadlines and quality standards are met and customers are communicated with regularly through the process
• Understanding and implementing all policies, procedures and quality standards
• Ensuring stock is replenished and reordered timeously
• Operating and maintaining the necessary machinery
• Continually advance your product knowledge and that of other employees
• Working hands on, servicing customers and overseeing the coordination of deliverables
• Preparing all required paperwork, including forms, reports and schedules in an organised and timely manner
• Driving areas of growth, particularly schools, framing and photography sales
• Co-ordinating the ...